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Posts Tagged ‘Technology/Internet’

Comfortable Technology -Learning Transformation pt4

Sunday, September 5th, 2010

 Comfortable Technology  Learning Transformation pt4One early evening I found myself recently giving a presentation about ICT and improving learning to a group of school teachers as part of their INSET training.

The presentation was going well; at least nobody had fallen asleep. I had just finished the introduction and a demonstration of the first program I wanted the staff to try out and all this time I had seen one teacher making notes.

The trouble was, she was making notes with a pencil. Ye Gods! there I was talking about and demonstrating high technology and electronic wizardry and there she was using a pencil; possibly the most lowdown piece of technology around!

It made me think, though, why would a person make notes with a pencil?

It occurred to me that this was a piece of technology she was familiar with. She knew how to use it, she knew what it could do and what it could not do, she did not have to learn anything new and she had acquired  the necessary skills to use it. I then thought that I too could do the same; I could use a pencil. The pencil was a piece of technology that she and I were both comfortable with. This led me to the notion of ‘comfortable technology’.

At first you might think that being comfortable with technology might be a good thing. In some ways it is but it all depends what type of technology you are comfortable with and how much you are prepared to change or ‘come out of your comfort zone’.

For myself, I am comfortable using a pencil and also comfortable using a laptop. I am quite comfortable using a digital camera though if you give me a new one then I feel a slight discomfort while I get used to its controls. I am comfortable using a video camera but less comfortable performing in front of one!

It seems that being comfortable with a piece of technology can be a good thing but you can become too comfortable and become resistant to change or innovation.

So here is a question for all of us, including those of us who regard ourselves as being quite tech savvy, what technologies are you comfortable with? What new technologies or new uses of technology do you feel less comfortable with?

I think this could be an important question to ask ourselves because if we who are tech savvy feel uncomfortable with any new tech, how can we expect or encourage others to adopt such technologies?

 Comfortable Technology  Learning Transformation pt4
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Transforming Learning

Saturday, June 26th, 2010

300px Global Teenager Project Zambia2 Transforming Learning
Image via Wikipedia

My approach to transforming learning (Learning Transformation) is a combination of three elements;

  1. CPD/training
  2. Change Management
  3. Project Management

First, though, we have to establish why learning transformation is important. The current capital build programmes are placing a lot of ICT and technical resources into schools;

  • if those resources are unused, we will have failed,
  • if those resources are only used in the ways such resources are currently used, we will have failed,
  • if those resources are used by learners, staff and the community in innovative ways, we will have been partially successful,
  • will we have been successful only if those resources are used by learners, staff and the community in innovative ways that lead to improved achievement, experiences and opportunities.

CPD/training

I believe that training is fundamental to learning transformation. If we want the resources to be utilised in new and engaging ways then users need to be both trained in using the resources and allowed to explore the potential of those resources. The training, however, needs to go beyond operating the hardware or software and focus on the usage with different learners. After all, why have expensive face-to-face ‘instruction manual’ sessions when we can read the instruction manual?

I feel that the CPD needs to be balanced between ensuring that all software and hardware are effectively covered or explored and that each trainee is able to draw up and follow their own ‘learning path’. We have to remember that not all users will be starting from the same point and that not all we be able to adapt or adopt the new ways of working with technology. Each one, however, is a valued member and should be allowed to proceed at their own pace and toward their own defined goals.

For me, the focus of learning transformation is about the learner using the technology. So the training is not so much focused upon getting the staff to use the technology as much as on getting the staff to allow and facilitate the learners to make use of technology. We are moving away from the learner being a consumer or passive recipient of technology and moving toward the learner becoming the active and creative user of that technology.

Change Management

There is obviously a lot of change going on around the whole capital build programmes in education; new construction, new resources, new facilities and new ways of working. All these changes need to be managed in order to avoid them getting out of hand or failing to materialise. What I am concerned with in change management, though is slightly different. I am not principally concerned with changing systems, changing services, changing specifications etc.; these aspects are more usually covered by protocols such as ITIL, FITS or project management procedures.

What I am much more concerned with is change management of people. Staff in a school are the most important and the most expensive resource available. They need to be valued and treasured. If we are going to involve them in a lot of change, they need to feel part of that change and to understand that change. Few people really like change and welcome it, most of us like to be able to control the change in our life or to feel that the change is going to be of benefit to us. If people do not understand the change and its benefits, then they can become resentful and entrenched in existing ways. If that is allowed to happen then we are only creating a barrier to learning transformation.

So my approach to change management involves skills taken from counselling and coaching, which allows people to express their concerns or fears while empowering them to move forward and benefit from the changes around them.

Project Management

It occurred to me that soon after becoming a consultant, that a lot of my work involved project management and working with project managers. This is why I studied for my project management qualification, so that I could better work in such environments.

Learning transformation, along with building design, ICT specification etc., does not exist in isolation from the rest of the capital build programme. It is a project that is part of a much bigger set of projects or programmes. As such, it needs to be carried out in alignment with these other projects or programmes, some of which may be on-going, some completed and some yet to start. In order for it to be successfully implemented, learning transformation, needs to follow the project management procedures in place across the rest of the programme. It is important, therefore, that those in charge of the learning transformation are also skilled in the ways of project management.

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Handheld Learning

Saturday, June 26th, 2010

660738574 051751dfc1 m Handheld LearningIn a few days time I shall be attending the Handheld Learning conference in London. This will be my first time attending this conference and I hope it will be worthwhile.

I have long held an interest in using handheld devices for teaching and learning, so I hope this conference will show me some new ideas and approaches. A few years ago at BETT, I recall seeing a group of schoolchildren from a school in Wolverhampton demonstrating their use of PDAs. This was a very interesting and intriguing project they were working on but I also felt at the time that some of the technical aspects of it seemed a bit clunky. I shall be interested to see how the world of handheld learning has learned and moved on from this.

In the early days of working on Home Access, a study had revealed that mobile phones and other handheld devices were very much an ‘add-on’ to pupils’ learning through ICT; generally, the pupils who made most use of these devices also already had other means (laptop and broadband usually) of accessing the Internet. I wonder whether this situation has changed or whether those learners using handhelds still represent an ‘elite’ .

The fact is, however, that most of us nowadays seem to use our mobile phones for much more than just voice or text communication. So perhaps it is not the learners who are an elite but maybe those schools that allow or encourage such use are just foresighted and forward thinking?

So what do I hope to gain from the conference?

  1. the chance to see new ideas and innovations
  2. opportunities to meet with people using technology in interesting and successful ways
  3. information to assess the future potential of handheld devices in education
  4. some fun, well why not!
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Knowledge, Learning and Information – Learning Transformation pt2

Tuesday, January 5th, 2010

336823369 b9f6586422 m Knowledge, Learning and Information   Learning Transformation pt2
Image by everdaniel via Flickr

I want to start this post with a question;

‘What is learning?’

A definition of learning that was put forward in 1985 is that learning is ‘the process of acquiring knowledge’ (1)

So if learning is acquiring knowledge, what is knowledge?

I would offer to you the following definition that knowledge is information that has been acquired, retained or memorised and which can be demonstrated upon request or in response to a question or as needed.

So knowledge is retained information and learning is the process of acquiring that knowledge. It would seem that many decades our education system has been based upon this approach.  For most of that time, the means of acquiring knowledge and the sources of information have been few and limited. By which, I mean that the sources have primarily been parents, teachers, books, friends and some television and radio programmes.

One problem which I am sure many of us will identify with, is that some, perhaps much, of the information we retained as learning from our own time at school, has turned out to be useless or redundant. For example, I know that the capital city of Paraguay is Asuncion yet I have never needed to know or use this piece of information, it might be useful in a pub quiz but that question has yet to pop up. I also learned how to perform monetary calculations in pounds, shillings and pence (£sd), a financial system which became obsolete in the 1970s.

So, traditionally, the sources of information had been limited and we often learned unnecessary knowledge.

Taking the first point first, we have to ask ourselves whether the sources of information are still as limited as they have been in the past. I think the answer is an unequivocal ‘no’; not only do we still have teachers and parents but we also have more television and radio programmes. The internet has opened up a wide range of information sources and made access to them more readily available. Not only that but, believe it or not, we also have many more books. Even without the internet, ICT through computers and software, has opened upon a wide range of new information sources and learning opportunities.

So, with all these new and wide ranging sources of information and new opportunities for learning, can we expect the traditional approach to cope adequately? I think again the answer is an unequivocal no.

Taking the second point made earlier; that we often learned unnecessary knowledge. We need to ask whether this is still a possibility and a problem.  I think the answer is that it is still a problem, in fact I would suggest that it may even be more of a problem. I say it is more of a problem because today’s learner has more sources of information and therefore more opportunities to learn unnecessary things possibly to the detriment of important items. I would go further and say that today’s learner needs to be able to distinguish what information needs to be retained (learned), what information needs to be obtained, used, then discarded and what information needs to be rejected, ignored or possibly avoided.

I don’t think that anyone would disagree that it is the responsibility of learning professionals to enable learners to learn and to identify or use appropriate information. I don’t think many people would argue that our traditional approaches to learning and teaching, that were evident last century, would do this. We can only conclude, therefore, that our approaches to learning need to change from what we used in the past.

(1) Buchanan, D and Huczynski, A (1985) Organizational Behaviour, Prentice Hall

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